When to call us right now
Some electrical faults can wait until morning. Most cannot. If any of the following is happening, switch the main breaker off if you safely can, and call us:
- A burning smell coming from a socket, switch or the consumer unit.
- Smoke or sparking — even a single spark when you plug something in.
- A buzzing or crackling sound from the consumer unit (cuadro) or any switch.
- Loss of power that does not come back when you reset the differential or main switch.
- Water on a live circuit — leaks, flooding, an outdoor socket caught in rain.
- A cable damaged by a strimmer, drill, builder or storm.
- A consumer unit that is hot to the touch.
What we do on an emergency callout
- Make the property safe — isolate the affected circuit, confirm the rest is stable.
- Diagnose the fault on site, with proper test equipment, not guesswork.
- Repair what we can on the visit. Most faults are fixed in the first hour.
- Where parts are needed (a specific differential, a complete consumer unit), restore power on a temporary safe configuration and return with materials.
- Issue a written summary of what was found, what was done, and what to keep an eye on.
- Follow up the next morning to confirm the fix is holding.
Common emergency call-outs in Málaga
By volume, the three most common emergency calls we get in Málaga are: a tripping diferencial that will not reset (almost always a failing appliance or a wet outdoor circuit), a burning smell traced to an overloaded socket strip, and full loss of power on one phase of a property with a three-phase supply. None of these are exotic — every one is solvable on site with the right tester.
In holiday lets and apartment blocks we also see a recurring pattern: a hot-water heater (termo) failing closed-circuit overnight, drawing current until the differential eventually trips. That tends to happen at 6am, when guests want a shower. We carry the most common termo models in the van — repair or replace, same visit.
What to do before we arrive
- If there is smoke or a burning smell: switch the main breaker off at the consumer unit.
- Unplug anything that could be the source — heaters, kettle, washing machine, AC.
- Open a window if there is smoke.
- Do not touch a wet circuit or a damaged cable, even if it looks "off".
- Stay on the line if you are unsure — we will talk you through it.
Coverage and response time
30-minute target arrival inside Málaga city — Centro, Pedregalejo, El Palo, Teatinos, Churriana, Cerrado de Calderón, El Limonar, La Malagueta, Carretera de Cádiz, Huelin, Campanillas, Puerto de la Torre. 45–60 minutes for Torremolinos, Benalmádena and Rincón de la Victoria. Other Costa del Sol locations on a callback basis — call and we will tell you the realistic time before you commit.